Voice of the Customer Podcast
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in today’s call center.
Listen to the VOC Podcast in your favorite player too
Voice of the Customer Podcast
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in today’s call center.
Listen to the VOC Podcast in your favorite player too
Check out our Podcast video playlist on YouTube, where we interview real customers and get to the bottom of what is the Voice of the Customer.
Discover the new approach to quality management and start boosting profits and improving customer satisfaction today.