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    voice of the customer podcast, call center customer experience

    Resources

    Voice of the Customer Podcast

    Voice of the Customer Podcast brought to you by BPA Quality

    Voice of the Customer Podcast

    Voice of the Customer Podcast
    Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in today’s call center.

    Listen to the VOC Podcast in your favorite player too
    Apple Podcast Voice of the CustomerSpotify Podcast Voice of the Customer Google Podcast Voice of the CustomerPandora Podcast Voice of the Customer

    Voice of the Customer Podcast

    Be our next Guest

    Check out our Podcast video playlist on YouTube, where we interview real customers and get to the bottom of what is the Voice of the Customer.

    voice of the customer youtube

    Discover the new approach to quality management and start boosting profits and improving customer satisfaction today.

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