Low-cost, powerful & impactful QA software

QA software from just £xx per user, per month

EvalidateQA gives you the tools to make QA work

EvalidateQA is perfect for…

Emerging or growing contact centers that need QA technology but don’t have internal resources to use it well.

CX and QA Managers tired of clunky legacy platforms that generate reports but don’t improve behavior.

BPOs and Outsourcers who want to offer high-quality QA affordably and effectively.

Organizations upgrading from spreadsheets/manual QA looking for a fast, guided entry into modern QA.

Solves the common QA software problems…

QA systems that are expensive, underused, or too complex

EvalidateQA has rapid onboarding / deployment and provides simple, actionable feedback straightaway.

No internal expertise to get value from QA tools

EvalidateQA provides the ‘why’ behind the ‘what’ of your data, and ongoing support from BPA Quality ensures you’ll always get maximum value.

Coaching not linked to QA insights

EvalidateQA gives you actionable feedback. You’ll see exactly what’s working on calls – and learn how to fix what’s not.

Time wasted manually gathering or analyzing QA data

EvalidateQA helps you spend less time on spreadsheets, more time making customers happy.

Difficulty proving QA’s value to the business

EvalidateQA doesn’t just help you measure performance – it helps you improve it, affordably and at pace.

Simple, smart software

Technology that’s simple to use and smart where it matters—not bloated or over-engineered

Backed by industry experts

Our software is built by QA experts, for QA experts – not just chatbots or dashboards.

Focused on ROI

It’s not QA for QA’s sake. Every feature is built to drive measurable improvement, not just track activity

EvalidateQA gives you the tools to make QA work

EvalidateQA gives you the tools to make QA work

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Customer testimonials

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FAQs

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BPA Quality
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